1. How do I book a holiday?
Booking your holiday is quick and easy thanks to our online booking page. Navigate to the holiday of your choice and click on “Book this holiday”. On the online booking page read the detailed cost overview carefully. Fill out the form. At the end of the booking form you can type your queries and additional requests. We will contact you if necessary.
2. Is it possible to book extra nights?
It is possible to book extra nights for all holidays with a daily starting date. It is not possible to book extra nights for holidays with fixed starting dates, due to difficulties with your luggage transfer.
3. Is it possible to pass on my dietary needs to the hotels I will be staying at?
Yes, you can fill in your dietary needs in the online booking form under “Preferences”. The hotel chefs will take your requests into account as much as possible. It’s always a good idea to remind the reception of your dietary needs when you check in at the hotel.
4. Can Belgian Bike Tours book my flight or train journey to Belgium for me?
No, unfortunately we do not book flights or train journeys. You must make your own arrangements for your outward and homeward journeys.
5. How can I see whether the self-guided holiday of my choice is still available?
You can’t. As soon as we receive your booking request we will contact the hotels to find out if they have room for you on the required dates. If they can accommodate you, we will send you a travel agreement per e-mail within three working days. If the hotels are unable to accommodate you on the required dates, we will contact you to confer on an alternative solution.
6. Can I change the starting point of the holiday of my choice?
That depends. If you are renting bikes through us, you must pick them up at the hotel we have specified so you cannot choose to start your holiday in another town or hotel. If you are bringing your own bike you can start your round tour wherever you like, as long as the hotel has been booked through us. If you plan to leave your car at an alternative hotel of your choice for the duration of your holiday, you’d be well-advised to find out about parking costs beforehand.
7. When and how will I receive the travel agreement and how can I pay?
As soon as we can confirm your holiday, we will send you the travel agreement (contract) per e-mail. It will stipulate the sum of your down payment, to be paid immediately (15% of the total price of your holiday plus insurance premium if you want to buy travel insurance). The remaining sum is due no later than six weeks before the starting date of your holiday.
After the booking is confimed by us, you will receive the log in information for My BBT, your personal holiday page.
On My BBT you can see a lot of payment options to make it easier for you to tranfer the money.
Our bank details:
ING Bank N.V.
1000 BV Amsterdam