FIND your perfect trip!
FIND your
perfect trip!
Cycling days

Frequently Asked Questions

1. What kind of hotels will I be staying at?

You will stay at 3-star and 4-star hotels.

2. Does Belgian Bike Tours offer guided group tours? 

No, we only offer self-guided holidays. There is one exception: On bike-barge holidays there is a guide on board the barge but you still cycle by yourselves.

3. May I book my own hotels?

No, we can only provide luggage transfer and cycle routes if the hotels have been booked through us.

4. What type of bikes can I rent through Belgian Bike Tours?

Our standard bikes are 24-gear hybrids. We also offer e-bikes, racing bikes and children’s bikes. For more information see

5. What is included in the rental sum of a bicycle? 

Our hybrid bikes and e-bikes are equipped with water resistant pannier bags. Racing bikes and children’s bikes are not. Hybrid bikes also have a handlebar bag. E-bikes don’t have room for a handlebar bag because of the e-bike screen. All our rental bikes come with a pump, chain lock and puncture kit.

6. I have already booked hotels by myself. Can I hire bikes from you?

No, we only offer rental bikes if accommodation is booked through us. 

7. Is a bike helmet compulsory in Belgium?

No. However, we would advise you to make sure your children wear a bicycle helmet. We would also advise a bicycle helmet to people cycling on a racing bike. Please let us know on the booking form if you would like to hire a bike helmet. The price for a helmet is €10,- per person. 

8. What kind of routes can I expect on Belgian Bike Tours?

The routes we have designed can be navigated by following signposts. The system is explained here. 98% of the time you will be cycling on an asphalt surface, mostly on bike tracks or quiet roads. 

1. When will I receive my Route Pack?

When you check into your first hotel, you will receive our Route Pack, one per room. It includes route descriptions, luggage labels and extra information. If you wish to consult this information beforehand, by way of preparation for the holiday, you can download the documents through MyBBT on our website and print them at home. You will receive your Login for MyBBT upon receipt of your booking confirmation.

2. When will I receive my rental bike?

When you check into your first hotel, you will be given the keys to your bike. The saddle height will have been adjusted to the body height you relayed to us earlier. 

3. What is the weather forecast for Belgium?

The weather is unpredictable in Belgium. On you can find historical averages.

4. What if it rains?

Here are our best Belgian Bike Tours tips. Make sure you always have your rain gear with you. Moreover, pack dry clothes in your water-proof pannier bags. That way you can change into dry clothes upon arrival at your hotel even if your luggage has not yet been delivered. 

5. What time will my luggage be picked up / dropped off at the hotel?

Your luggage must be ready for pick-up at 09:00 hrs and will be delivered to your next hotel before 17:00 hrs.

6. How can I contact Belgian Bike Tours during my cycling trip?

During office hours you can call us on 0031 24 3244712. Outside office hours you can call us on our emergency telephone number which you will find in your Route Pack. We don’t read e-mails at the weekend so please don’t hesitate to phone us on our emergency number to reach us. We will be glad to help you!

7. How do I reach my first hotel from the airport?

All our hotels can be reached by public transport. Go to journey planner and to print out your travel plan for the journey from the airport to the hotel. Unfortunately, we cannot organize a transfer for you. If you don’t want to use public transport, you will have to take a taxi. 

8. How much is the penalty if I cancel my booking?

Costs for cancellation depend on when you cancel (how many days before the starting date of the holiday). To read our cancellation policy, click on the link

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